PRIVACY POLICY
menschelseaboots.com respects your privacy and handles data carefully. This policy explains data collection purposes:
- Online shopping: Data is collected to process orders (notifications, payments, delivery, returns, guarantees, inquiries) as required by contract. Stored for 7 years; for members, 7 years minimum plus membership duration.
- Communications: Newsletter subscriptions require name and email. Unsubscribe/modify options are in each newsletter; data is stored until unsubscription.
- Security cameras: All boutiques have cameras (for safety of customers, staff, products). Footage is kept ≤3 months, used only for suspected incidents/fraud/theft, and provided to police upon request.
- Social media: Used to share updates (platforms: Facebook, Instagram, YouTube, LinkedIn); governed by social media terms (out of our control). Messages/account names from social inquiries are stored for 3 months to respond, then deleted.
- Inquiries: Data (name, contact, etc.) from questions/complaints is kept 12 months post-resolution for better service. Anonymous analysis of contacts improves services.
Data sharing: Shared with third parties (cloud systems, finance/automation support, shipping services) as needed for services, under strict data security agreements. Legally required to share with authorities (e.g., police, tax) when necessary.
Security: Data is protected via secure systems; staff/trainees have confidentiality obligations and limited access.
Your rights: You may request to check, correct, delete data, or object to use by contacting us (ID verification may be required). Responses within 4 weeks. Disputes unresolved with us can be escalated to the data protection regulator.
menschelseaboots.com is not responsible for data processing by its brand or third-party sellers of its clothing.